Des Traynor is one of the best product thinkers in SaaS. He is the co-founder and product brain behind Intercom. Since it launched in 2011, Intercom has exploded, reaching over 30,000 customers and raising a whopping $240 million in funding. It was last valued at nearly $10 billion. In this week’s newsletter, we dug up the strategies Des used to turn Intercom into a billion-dollar company. […]

Dave Gerhardt was the Chief Brand Officer at Drift – now a unicorn company – and CMO at popular e-commerce marketing platform Privy. As a SaaS growth expert, Dave now spends his time at his own company, Exit Five, where he helps B2B founders with strategies to build solid and lasting company brands. We dug deep to […]

This week’s veteran is Steli Efti. The YCombinator alum co-founded Elastic Sales, one of the first sales-as-a-service businesses, where they handled sales for over 100 startups. While running Elastic Sales, Steli and his team built an internal tool to close even more deals for the startups they worked with as the CRMs out there didn't […]

T.K. Kader is the founder of ToutApp, a sales engagement software. He scaled and later sold his app to Marketo for $30 million. He stayed at Marketo as SVP of Strategy and helped grow it until Adobe acquired it for nearly $5 billion. In The SaaS Operator newsletter from 6 June 2023 you'll learn: Strategize before […]

Rob is the brain behind Drip, MicroConf, and TinySeed, an accelerator for bootstrapped SaaS startups. He’s a startup founder with multiple exits and an investor in more than 125 companies. In The SaaS Operator newsletter from 30 May 2023 you'll learn: 4 “unfair advantages” for super-fast growth Rob has launched 5+ SaaS products but he noticed […]